FleetTrack CRM – Freight Brokerage & Dispatch Relationship Suite
End-to-end logistics CRM automating freight brokerage dispatches & carrier matching
Visit live project →ClientFleetTrack Logistics
IndustryLogistics & Transport
Year2026
Duration8 weeks
Challenge & Solution
The Challenge
Freight brokers struggled with manual telephone dispatches, paper rate sheets, and disconnected tracking for hundreds of contracted carriers.
Our Solution
Built an all-in-one freight brokerage CRM with live vehicle GPS sync, automated rate sheet generation, and carrier insurance verification.
CRM Build Details
CRM platformCustom built
Team members onboarded50
Data migrated45,000 shipment logs
Modules delivered
- Shipper & Customer Accounts
- Carrier Rate & Compliance Verification
- Live Dispatch & Consignment Tracking
- Billing & Automated Freight Invoicing
Automations
- Pending Load -> Match nearest verified carrier via geo-radius
- Rate Confirmation -> Generate digital agreement and request instant e-signature
- Consignment Delivered -> Trigger automated freight invoice to shipper
Integrations
Our Process
1
Dispatch Workflow Analysis
Shadowed broker desks to eliminate dispatch friction points
2
Carrier Portal Design
Built rapid self-serve carrier onboarding with insurance checks
3
Dispatch Integration
Linked Samsara vehicle GPS sensors for continuous location pings
4
Accounting Automation
Connected automated invoicing and remittance with QuickBooks
Results
40%Increase in dispatched loads per broker
22%Reduction in empty-mile carrier waste
98%On-time delivery tracking transparency
Tools & Technologies
“Our dispatchers move 40% more loads per day with zero manual paperwork headaches. An indispensable tool!”Travis Montgomery, VP of Logistics - FleetTrack