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Bug Fixing

EduSpark LMS – Video Streaming Glitch & Quiz Scoring Debug

Debugged asynchronous grading engine & eliminated video buffering glitches on LMS

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ClientEduSpark Learning Systems
IndustryEducation & eLearning
Year2026
Duration2 weeks
The Story

Challenge & Solution

The Challenge

Students encountered freezing video lectures on iOS browsers and intermittent grading calculation errors upon quiz submission.

Our Solution

Fixed HLS video buffer headers, resolved asynchronous state race conditions in the grading engine, and deployed automated regression tests.

Bug Fixing

Bug Fixing Details

SeverityHigh
Issues fixed6
Time to resolveFixed in 24 hours

Issue types

Plugin conflictPerformanceForms & email

Root cause

Race conditions in client-side Web Workers corrupted quiz scoring state, while misconfigured video stream CORS headers stalled playback.

Fix steps

  1. Debugged Web Worker thread synchronization and replaced mutable states with Redux store
  2. Reconfigured Cloudflare CDN caching and HLS video streaming buffer chunks
  3. Patched asynchronous scoring payload validation endpoints on the backend
  4. Added comprehensive automated Cypress regression testing suites
How we did it

Our Process

1

Bug Triage

Captured network trace logs across diverse mobile devices and OS versions

2

HLS Stream Audit

Corrected MIME types and CDN edge caching headers

3

State Management Fix

Refactored quiz answer submission event loop

4

Automated QA

Deployed end-to-end regression tests to prevent future regressions

The Impact

Results

100%Flawless quiz scoring accuracy
0Video buffering complaints reported
99.98%LMS platform uptime
Under the hood

Tools & Technologies

HLS StreamingCloudflare CDNJavaScriptPHPMySQL
“Our student support tickets dropped to zero within 48 hours of deploying these fixes. Highly recommended debugging experts!”
Rachel Nguyen, Director of Operations - EduSpark
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